Some Food delivery questions while ordering online

Now, there are some common questions which arise when customer is booking their food online especially in India.

Ø  Will I get my delivery on time?

Ø  Will the ordered food items be in place?

Ø  Will my specific instructions mentioned while ordering be taken into consideration? And so on and so forth.

The common answer to all the above questions and many more is YES!

When developing a system, we focus on these and many more possible issues in customer’s mind before even deploying. Customers need not have to worry about their deliveries as the back end of the system is automated. For all deliveries once booked, a bill/invoice is sent to the customer & the restaurant owner immediately. This not only makes both the parties aware of the booking, but also guarantees all the commitments which the customer has asked for.

 Like for eg: when we conceptualize for a restaurant chain, we have some questions which needs understanding first before proceeding.

Q. 1 type of market area your customers belong?

 Q.2 what is the main food item sold with an average on any/all outlets? Etc…

These questions not only assess our understanding towards their business model, but assist us while conceptualizing the deployment in a better way. We ideate & generate a process which will be acceptable by the customers & their needs. Hence making the deployment successful and beneficial for the restaurant owner.

Tip is: the business model should be flexible enough to integrate with the restaurant owner’s current structure. The more flexibility will give more insights hence developing a unique system of its kind and maintaining clientele relationship.

Until Next time…

Some FAQ's i came across for Online Food Ordering Service from my clients

FAQ’s

1. Are there any long term contracts?

Ans: This service initiative is integrated with your business. Since we would want to deliver your businesses an upper hand with additional revenues from Online Food Ordering, it really depends upon your choice of contract. Technically there are none!

2. Can this be integrated with my website?

Ans: Yes. It is possible to integrate with your website & as a matter of fact, we can customize your current website with our specific approach to make it function for its purpose effectively.

3. Can it accept Credit Cards?

Ans: Yes. You can pay online via credit card through our secured payment gateway from service providers, or you can have COD (Cash on Delivery option as well)

4. What are the system requirements to avail this service?

Ans: the beauty of this service is, you do not require any technical credentials to host. We would take your menu & upload. Through our intelligent menu organizer, you can categorize, modify, add, and delete your menu items & pricing. Simple isn’t it!

5. Do you have a Demo?

Ans: technically, this initiative is customized as per your business model. Hence we do not have any standard Demo, however we do have case studies which will give you an idea.

6. Are there any monthly payments?

Ans: we work on revenue share model & hence we do not believe in binding our customers. Our specific approach allows our customers to be hassle free of any monthly commitments.

7. Is my Data Safe?

Ans: Our Admin manager will allow you to see any changes made any of your sections. This allows us to be transparent with your data & hence be authentic.

8. Can I refer my contacts?

Ans: Yes. You can refer your contacts directly to our team & we will be more than happy to assist them.

9. What happens in case of late orders receive at the restaurant?

Ans: Well, this is a very rare case, since our intelligent system informs the restaurant within a spam of maximum 1 minute. Our integration is backed with our back up servers in case of any major technical failure. However, some incidents will be out of human reach after all.

10. How do I market this service once deployed?

Ans: Well, team of experts in Brand Launch, Brand positioning offline & online are at your service. With this, we will design the best marketing plan online & offline for you at competitive pricing. After all, our service motto is clientele satisfaction since we believe in fair means always!

11. How do I get my payments from you in case of CC payment deployed with the service?

Ans: Well, we can have a monthly/quarterly/any other commitments in case of payments to be transferred. Moreover should you like to avail your payment gateway provider, we will be glad as well.

12. Do I get discounts should I have more than 2 outlets?

Ans: YES! Discounts are possible in case you have more than 2 outlets. Moreover you can add outlets as and when required since the simplicity of the administrator module will allow to do so with few clicks.

13. Lastly, what are the requisites for this service?

Ans: Like I said, this service initiative is customized since it integrates with Business model of each restaurant, it varies from case to case basis.

Now, should you want more information, you can download a zip file from this location

Untill next time.......Cheers!!