Tuesday, June 30, 2009

In house SEO Training Workshop for Companies



Ask a question to your self and be sure to answer it honestly. What would you do if you were searching for something? It can be anything starting from the best brands of Pens to the most cost effective technology to run your business.

You can be an employee, a businessman, or a common man searching for your needs. Now, what is the best place for you to search for your needs is the question that does not require any entrance. If you know how to use Internet and search engines, you probably know the place you will search your needs.

I recently read some of the articles of people using Internet in India & their understanding towards this space. My findings were certainly not exciting enough till the time I found an excellent case study of a company who emerged from a few people startup to a company who stand tall amongst the others.

In India, approximately there are 47 million Internet Users which form 39 million in urban & 8 million in rural areas. With 15% growth of internet users from 33% accounting in 2008-2009, are we looking at a slow but sure growth of consumption.

Let’s look at the second part of the concept…

The amount of spend by each company, per product for marketing & branding offline can be used as an annual budget for Online Marketing. Off course, the amount of effort & other credentials to be decided earlier. This means, that companies are constantly ignoring the Internet space since the knowledge & awareness of optimization is missing. For companies with small startup & who wants to make it big with small funding, consider this option to work best for them.

We have come across many times a situation where your offerings should be the first one preferred by your prospects. But what it takes to achieve them is equally important specially if you are dealing on the internet space.
Consider this equation

Knowledge + Connectivity = Effective branding

Here, knowledge of internet & connectivity are the major concerns. If we are able to overcome either one of them, more than half the efforts are successful. However, which one needs to be tackled first is the question.

As I mentioned earlier, I came across a company on the same grounds that grew over the period of time from few employee startup to a well known brand. Obliviously VC companies are not to be forgotten here, but the efforts & the knowledge of the location (of the company) is also accounting this consideration.

I am not totally amused with this fact that we have some of the best VC guys around. I am worried to share this knowledge across & get the ball rolling. However, my findings doses not excite me to take this step forward although SEO is considered as a strong tool by the marketers across the globe as per the stats below:

With 55% of consideration given to Search engine optimization & 8% being the frog in the well types, finally we are looking at some respect for SEO. However I fear the numbers be interchanged if compared to INDIA.

Well, lets come to the point of my explanation here. I am not trying to excite any VC, nor am I interested in the company’s future prospects that grew, I want to spread the knowledge of SEO, SEM & Internet marketing effectively.

An In house SEO/SEM training workshop concentrating on your company as a case study. What more can you ask for than having a strategy for your brand studied in detail as a Case Study? Not only you get the plan in place, but the training also explains the reason why you should go online as well.

Concentrating your marketing efforts offline & injustice in online marketing can be wiped only if we all know what we are looking at. This initiative is planned to do just that & at the same time create awareness. Ok, we cannot solve the connectivity problem here, but yes with people understanding about SEO & SEM in details, government can then look at this in-depth & come out with a win – win solution.

Until Next time..

Thursday, June 25, 2009

What happens to your food when it Rains in Mumbai?

Mumbai Resident’s know for the fact that when it rains in Mumbai, it pours! It’s highly unpredictable about the situation when it starts raining in Mumbai. It’s just a matter of time when we see people struggling to reach their destinations due to traffic jam, rain & delay in transportation.

Under this situation, Restaurants bear heavy losses due to no show. Customers do not prefer to go eat out during this season due to fear of quality, time spent during the transit to the restaurant, water all around, stickiness and many other reasons.

Online Food Ordering comes to the rescue for the Restaurant owners & customers. It’s an ordering service where you can order food online & get it delivered right at your doorstep without an extra cost. Restaurants do prefer the business generated from this initiative, however in India, do lack the knowledge of the Internet.

Most local restaurants which are run by small time business entrepreneurs do not have enough understanding of the online food ordering system. Hence it becomes a challenge where to generate enough revenue to survive. Phone ordering is fine, but as we know that cables, network can go down any time since they are exposed to rain directly or indirectly.

Considering Online Food Ordering system in the Indian markets is the next thing to happen for the food & restaurant industry. It is a permanent service which will allow Restaurant Owners for additional source of revenue generation. Hence you can rely on this as well, since the commercials involved are not sky high.

Online Food Ordering integration to your existence web presence comes without any commercials. There are many ways Restaurant Owners can set up this service customized as per their requirement. Hence it’s not a standard solution which makes it flexible to adopt. Moreover there is absolutely no need to know the technical working/be an expert to use a computer types. The service itself is stand alone system where you just need to check the fax/sms/email sent automatically by the system at your location & deliver the Food!

It’s about time Restaurant Industry consider Online Food Ordering System in India seriously since it will change the phase of food ordering & add extra income to the restaurant owner’s account. One of the restaurants in Mumbai has already deployed this system & satisfied with the choice they made. It’s about time when you start thinking.

Monday, June 22, 2009

Dynamic Restaurant Menu Card in Online Food Ordering System

Restaurant Owners now have an excellent choice to use Dynamic Menu Card. The challenge of updating, re printing Menu cards, changes in pricing, including new items etc… has been eliminated by this excellent feature of dynamic Restaurant menu cards.

Online Food Ordering system has an Admin login in where you can change the menu cards at any time of the day which gets uploaded immediately for customers. No need to use static menu cards or contact your webmaster for updates. It’s Easy to use feature which allows users to change, add, delete, and modify any food items or pricings in their menu cards.

Hence allowing the flexibility for Restaurant Owners to save time, effort, and money on these changes which are now possible by using online food ordering system. Moreover, this service is excellent in long run; since it is integrated with Internet which itself is the next big thing for the Restaurant Industry.

Earlier we have observed that changing a Restaurant menu card was a bit lengthy & time consuming process. Now, with this feature you can change & at the same time include other outlets as well. Again, restaurant owners who expand their businesses across different areas can stop worrying about the additional commercials used for print, change or modify the menus etc…

The Admin module provides access to changes which normally takes lot of time & effort. Addition of Outlet information, separate Restaurant menu cards for each outlet can be published here where you can change with few clicks & save time & effort.

Online Food Ordering System has a lot of services which restaurant owners can utilize and customers can benefit.

So next time, you would like to change/upload your restaurant menu’s, this service is excellent for your restaurant’s growth & effective to generate additional source of business.

Until Next time.

Thursday, May 14, 2009

Buy Food Online

Did you ever imagine the possibility where you can buy Food Online? You can term this as a service breakthrough where you do not have to worry about how the system works.

International market is aware of this initiative where you do order food with few clicks, however Indian market is yet to consume this service. There are many players in the market who offer online food ordering, but due to lack of knowledge on the restaurant owner front, they are unable to deliver a clear message.

This service is not only helping a restaurant owner add few orders to his daily reports, but in long run very successful. Understanding the possibilities in the digital world with the power of technology, it is obvious that lack of knowledge has made some business owners unaware of their true potential.

Customers are demanding for newer initiatives. Every restaurant owner dreams of the day he received all his orders from his regular customers & more over they bring referrals. But, this is only possible if they are constantly upgrading themselves with the latest service initiatives. For restaurants, this is the best time to experiment since no one will ever stop grabbing a bite.

Hassle free order placing, no more waiting on phone/at the restaurant for your order are very few reasons why a customer will go online to place an order. As a customer, you wish to always speak with some one personal who would know your ordering pattern. This is all possible since you have a back up of all the orders placed in your history section.

So, here is a deal. You not only view your past orders, but add special instructions where you direct the chef to prepare your meal accordingly. It is difficult to hear the same voice again who knows who you are when you order from a call. But, technology has build in some interesting ventures where at the least some one knows about you.

To keep it clean, it is essential for restaurant owners to deploy this system and pamper their customer & for customers to get spoiled with the services offered.

Wednesday, May 13, 2009

Online Food Ordering System – Necessity for Restaurants


In the current Market Conditions, it is important to have someone assist your business model in a way by not involving with your business plans, but contribution. 

Which is why it is important to have Online Food Ordering Service set up for Restaurants inorder to have additional revenue generation source open. Here are few reasons identified:

Well, these may not be enough for restaurants, but as we understand each restaurant’s business model, we understand that benefits get related to business objectives.
Hence i have mentioned a few which i can identify should be common for all
.  Automated Generated Daily reports of all the orders placed. This will assess the restaurant owner to plan the daily resources accordingly.
 Increase in Sales through integrated web presence.
        Dynamic Menu allowing easy to make changes
       Customized Website & Content Management
       No Order Missed! Allowing customers to order from a 360 degree module. Namely, Web, Phone & Physical order taking.
       Website up & running in shortest span.
 Managing Corporate Orders in advance
 No Website Hosting, No Domain Registration charges
Revenue Share module allowing to pay as he gets an order.
No Pre order transaction fees.
 Allowing real time food quality feedback from the customer, hence enhancing overall goodwill of the restaurant owner.
 No more customer turn outs due to space availability.
 Customer Account management allowing the user to book the order in easy steps & enhance overall user experience.
 Single account controlling over multiple locations.
 Enhancing superior experiences to the users via birthday reminders, special discounts, managing routine order etc…
Integrated FAX to the website informing the restaurant owner about the order placed within minutes.
So next time you do opt for an online food ordering service, do remember these points for better visibility of the service provider.

Untill Next time.....

Thursday, May 7, 2009

Best Food Receipes

Hi All,

Well, i have started a series of receipes for customers to use. you can visit my other blog for reciepes on some of the fav food items in India.


Guys, i am trying best to include all of them, so if you would like to send me few more to include, i am open. 

For end users, i am sure you can utilize this information & also for restaurant owners who would like to include few menu items. Moreover there are homemade delicious reciepes as well.

Restaurant owners can utilize these reciepes and at the same time include Online Food Ordering System to allow the flexibility for users to order food online.

These Food Receipes are handpicked from various chef's so that you are able to enjoy great taste at your residence.

Well, daily 5 reciepes will be updated, you will have options to choose from in case you do not know what do choose. I have started with Chicken since it is my fav and later on others will follow.

So keep checking them & enjoy great food!

Untill Next time......

AD

Tuesday, May 5, 2009

Enquiry for Online Food Ordering System

Hi Guys,

Now is the chance to send in your enquiries for Online Food Ordeirng by visiting www.techshastra.com. You can fill in your details & submit your query for which you would get a revert in 2 hours of time. I would try & come back to you ASAP, but in case there is a delay, please understand. 

I travel lot of distance to reach me office & hence got to manage my time accordingly....

Untill Then.....

AD

Monday, May 4, 2009

Some Food delivery questions while ordering online

Now, there are some common questions which arise when customer is booking their food online especially in India.
Ø  Will I get my delivery on time?
Ø  Will the ordered food items be in place?
Ø  Will my specific instructions mentioned while ordering be taken into consideration? And so on and so forth.
The common answer to all the above questions and many more is YES!
When developing a system, we focus on these and many more possible issues in customer’s mind before even deploying. Customers need not have to worry about their deliveries as the back end of the system is automated. For all deliveries once booked, a bill/invoice is sent to the customer & the restaurant owner immediately. This not only makes both the parties aware of the booking, but also guarantees all the commitments which the customer has asked for.
 Like for eg: when we conceptualize for a restaurant chain, we have some questions which needs understanding first before proceeding.
Q. 1 type of market area your customers belong?
 Q.2 what is the main food item sold with an average on any/all outlets? Etc…
These questions not only assess our understanding towards their business model, but assist us while conceptualizing the deployment in a better way. We ideate & generate a process which will be acceptable by the customers & their needs. Hence making the deployment successful and beneficial for the restaurant owner.
Tip is: the business model should be flexible enough to integrate with the restaurant owner’s current structure. The more flexibility will give more insights hence developing a unique system of its kind and maintaining clientele relationship.
Until Next time…

Sunday, May 3, 2009

Some FAQ's i came across for Online Food Ordering Service from my clients

FAQ’s
  1. Are there any long term contracts?
Ans: This service initiative is integrated with your business. Since we would want to deliver your businesses an upper hand with additional revenues from Online Food Ordering, it really depends upon your choice of contract. Technically there are none!
  1. Can this be integrated with my website?
Ans: Yes. It is possible to integrate with your website & as a matter of fact, we can customize your current website with our specific approach to make it function for its purpose effectively.
  1. Can it accept Credit Cards?
Ans: Yes. You can pay online via credit card through our secured payment gateway from service providers, or you can have COD (Cash on Delivery option as well)
  1. What are the system requirements to avail this service?
Ans: the beauty of this service is, you do not require any technical credentials to host. We would take your menu & upload. Through our intelligent menu organizer, you can categorize, modify, add, and delete your menu items & pricing. Simple isn’t it!
  1. Do you have a Demo?
Ans: technically, this initiative is customized as per your business model. Hence we do not have any standard Demo, however we do have case studies which will give you an idea.
  1. Are there any monthly payments?
Ans: we work on revenue share model & hence we do not believe in binding our customers. Our specific approach allows our customers to be hassle free of any monthly commitments.
  1. Is my Data Safe?
Ans: Our Admin manager will allow you to see any changes made any of your sections. This allows us to be transparent with your data & hence be authentic.
  1. Can I refer my contacts?
Ans: Yes. You can refer your contacts directly to our team & we will be more than happy to assist them.
  1. What happens in case of late orders receive at the restaurant?
Ans: Well, this is a very rare case, since our intelligent system informs the restaurant within a spam of maximum 1 minute. Our integration is backed with our back up servers in case of any major technical failure. However, some incidents will be out of human reach after all.
  1. How do I market this service once deployed?
Ans: Well, team of experts in Brand Launch, Brand positioning offline & online are at your service. With this, we will design the best marketing plan online & offline for you at competitive pricing. After all, our service motto is clientele satisfaction since we believe in fair means always!
  1. How do I get my payments from you in case of CC payment deployed with the service?
Ans: Well, we can have a monthly/quarterly/any other commitments in case of payments to be transferred. Moreover should you like to avail your payment gateway provider, we will be glad as well.
  1. Do I get discounts should I have more than 2 outlets?
Ans: YES! Discounts are possible in case you have more than 2 outlets. Moreover you can add outlets as and when required since the simplicity of the administrator module will allow to do so with few clicks.
  1. Lastly, what are the requisites for this service?
Ans: Like I said, this service initiative is customized since it integrates with Business model of each restaurant, it varies from case to case basis.
Now, should you want more information, you can download a zip file from this location
Untill next time.......Cheers!!

Monday, April 27, 2009

What user's have to say about Online Food Service

http://mumbai.burrp.com/establishment/review/10a_8qa This link has some reviews from our service users which will give you an idea about how this service is trying to pick up pace. 

Should you find useful....let me know your feedback/comments. It is always good to know about issues where you can start working.

Later!!

Few Features for Online Food Ordering System

Hey,

In my last post i have mentioned some understanding about the Online Food Ordering System. Since i am looking after this initiative from Techshastra (my workplace), i would like to share some information about the features & competentices about the system.

WHY Techshastra For Online Food Ordering System

As with the Industry Trend, you would want to know reasons for you to believe. We as a company believe in our Customers & our transparent business module assists our customers to believe in us. Here are few reasons we would like to share with you for your trust. You can continue working on those delicious & we will continue working on the back end to ensure a helping hand in assisting your business.

No Installation

This is a web based service and no on-site installation is necessary! You can be up and running quickly!

Increased Income

Our online food ordering system provides your customers with a completely new way to order from you! Providing this customer convenience WILL increase your sales!

Easy Setup

You can set up your menu system in minutes!

Low Cost

Similar systems cost thousands of dollars and involve costly transaction fees. Our online food ordering system incurs $210 to set up and maintain. You can even get a custom web site specifically for your restaurant from us. Please contact us directly for customized website.

Easily Organize Your Menu

Organize your menu, change, and delete items instantly with our advance menu organizer system. You can not only make last minute changes, but also control the way people want to view your menu.

Zero Cost Maintenance

You don't need to worry about costly updates! You are able to control everything about your online ordering system!

Increased Revenue

Increased Revenue through your takeout and delivery business!

Lower Labor Costs

Our online food ordering system allows you to let your employees focus on the customers at your restaurant instead of the ones on the phone! This way, you are more efficient and offer better customer service!

Low Advertising Costs

Provides you another channel for Marketing and Promotion, lowering your advertising costs!

Customer Satisfaction

With online food ordering system you can not only get busy taking credits from customers, but focus on those delicious.

Secure Transactions

Our system is designed to ensure your customer’s transactions are safe & secured which in return increases your restaurant’s credibility.

Report Generation

Not only you can now view your current sales reports, but hourly Sales report as well of your restaurant even in the year 2010. You can strategize your approach accordingly with facts on the table.

Any Company working on this system should be following the above mentioned guideliness to cater restaurant owner's businesses effectively. However, if these things are not something that they work on...my idea is to find a new solution provider. With ample of experience in handling the system effectively in the US markets with various clients, i can tell you for sure that this is not only the required, but essential for Restaurant owners.

These are some inputs on the system's features front. However, more info in my next posts. till then....enjoy & stay safe...

Monday, April 20, 2009

Benefits Online Food Ordering

Technology for Restaurants

Techshastra offers one of a competitive service module for the Restaurants World Wide. With new advancements in technology delivery & understanding with every industry worldwide, Restaurants can avail this initiative with much ease & comfort.

The successful service module delivery in international as well as local markets has proved very useful. Techshastra has developed a one of its kind system where food ordering is done from the internet. For the restaurants it solves the ever growing need of space availability with the increase in consumption, other challenges while taking the order.

As primitive methods were limited to verbal/personal communication for ordering food, new defined methods are easy to use & maintain for the restaurants & the customers as well.

Benefits for Restaurant Owners

  • Tracking the food order
  •  Tracking hourly sales, General Sales, Weekly Sales, per outlet sales report
  • Online customer tracking,
  • Customer ordering pattern etc..
  • These important details not only give the owner an idea of the sales/customers, but also
  • Assists in production,
  • Forecasting, human resource management,
  •  Customer loyalty,
  •  Customer preference management etc…

For the customers

  • A dynamic feel of the menu,
  • Select from daily special
  • Browse the chef’s corner
  • Create your own combo’s
  • Select ingredients & toppings
  •  View ordering pattern
  • Online Referrals
  • Send in gift cards & Vouchers
  • Advance ordering

Since payment method is restricted to the interest of the restaurants, Cash On Delivery module comes as a default with options for free home delivery or picking up from the restaurant option.

The initiative has taken the international markets by a storm with nearly 50% revenue generation from online ordering. On the other hand, India & SAARC are establishing a good pace to meet the demands for every customer preference.

Friday, April 17, 2009

Online Food Ordering System

World Wide Web....it is a beautiful place to be with enormous possibilities.

One of the newest initiative in India amongst the restaurant owners is a service line blended in technology. You can now Order Food Online!!

Just as you would order your travel tickets, shop, send flowers, activate your account or avail any of the web based service, you can also order your delicious online.

Well, we(Indians) have been followers as well as leaders. Some one amongst us would have thought of this initiative long time ago…but hey, the implementation has been successful in International Markets. India is yet to develop infrastructure to support online service effectively.

Having said that, online food ordering promises to be one of the best service line up’s for the restaurant chains. This has been a fight where the quality of food, service of delivery, fine dinning etc.. have been distinct. Every restaurant owner promises the above, but hey, customer retention, pampering your customer etc.. have been followed by very few.

With this initiative you are not only pampering the needs of the customer by giving them privilege of ordering his food with few clicks, there are other barriers as well. Personalized phone call has been a preferred over and above all the time. But, it’s time to change & so is the service delivery. Some glitches like the re ordering, addition of few more items in the current order etc are not possible in any case. Well, I know that there has been so many instances where I have come across people who forget ordering the last desert/toppings on their orders, & moreover they remember once we are 15/20 minutes down the order time. So what do we do here? Well, no restaurant owner wants to re start this again, so here is the answer- instead of making your phone call snappy, you can always take you time browsing through the ingredients, food, juices, deserts etc.. which makes life little easy to imagine.

In International markets, a good amount of earnings are from Online food Ordering. Well, we are not talking about the interest level here, since we know how the wheel works. We are talking about the initiative level of understanding whether or not any restaurant owner would like to give this a shot.

It can never replace the traditional way of ordering your food, but hey! It can always be an helping hand in the dough. So, the food for thought now is the requisities. But, most of the technology providers work on a revenue share, so you do not have to worry about your estimates.

I am working on this initiative since 1 year in India, and have come across many restaurant owners who would still want to try their traditional ways. But, lack of understanding about technology creates a gap to be filled. The question is when & how, the answer can be anything depending upon the Interest.

Watch my next post about some more technical stuff about Online Food Ordering!

Some active links which I have worked on for online food ordering,